Privacy Policy
Privacy Policy
Effective Date: 11/24/2025
This Privacy Policy explains how Motive RV & Trailer (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
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Name
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Email address
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Billing and shipping address
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Phone number
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Payment details (processed securely through our payment providers; we do not store full payment card numbers)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages viewed, time spent, and referring URLs
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General location information
This data is collected primarily through cookies and similar technologies.
c. Order Information
When you purchase from us, we collect:
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Order details
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Transaction totals
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Shipping preferences and history
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Communicate about orders or inquiries
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Improve website performance, user experience, and product offerings
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Detect and prevent fraud or unauthorized activity
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Comply with legal obligations
We do not sell personal information to third parties.
3. How We Share Your Information
Your information may be shared with trusted service providers who assist with:
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Payment processing
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Shipping and delivery
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Website hosting and analytics
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Fraud prevention
These providers only receive the information necessary to perform their services and are expected to protect it.
We may also share information if required to do so by law, court order, or government request.
4. Cookies & Tracking Technologies
Our website uses cookies and related technologies to:
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Keep items in your cart
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Remember your preferences
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Analyze site traffic and usage patterns
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Support advertising or remarketing (if applicable)
Most browsers allow you to modify cookie settings or disable cookies entirely.
5. Data Security
We take reasonable steps to safeguard your personal information, including encryption, secure servers, and access controls.
However, no method of transmission or storage is 100% secure.
6. Data Retention
We retain customer information as long as necessary to:
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Complete transactions
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Maintain accurate business records
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Comply with legal requirements
7. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from minors.
8. Your Rights & Choices
Depending on your state or region, you may have the right to:
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Request access to your personal information
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Request correction or deletion
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Opt out of certain data uses or marketing communication
To exercise any of these rights, contact us through the Contact Us form on our website.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The version listed with the Effective Date above reflects the most current policy.
11. Contact Us
For questions regarding this Privacy Policy, please contact us using the Contact Us form on our website.